Palmer House a Hilton Hotel

 
18 Reviews
17 East Monroe Street
Chicago, IL 60603-5620
(312) 726-7500
Open All Day Today
American Express, Diner's Club, Discover, Cash, Mastercard, Visa
"The Chicago Hotel the World Knows Best." The hip & historic Palmer House Hilton has a history of over 140 years and after a multi-million dollar renovation continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby and Potter’s Lounge, perfect for cocktails will enhance your experience.
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Fri Open All Day
Sat Open All Day
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Reviews for Palmer House a Hilton Hotel

Palmer House a Hilton Hotel received an average rating of 4.33 out of 5 stars from 18 reviews.

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Hilton Hotels and Resorts are an internationally renowned hotel chain, and for good reason. Although the amenities offered at Hilton hotels vary by lo... Read Full Editorial

My Review by via Gayot on 8/10/2012

This hotel was originally opened in 1871, just 13 days before the Great Chicago Fire reduced it to ashes. Chicago real estate baron Potter Palmer immediately built a new hotel on the site---at three times the size of the original and ten…

One of the worst hotel experiences I've had. TERRIBLE. by twilcox via Citysearch on 11/16/2011

My pregnant wife and I (6'2") arrived late on a Fri evening and were given the smallest hotel room I have ever seen. It had one double bed (not even a queen) with peeling wall paper, a broken toilet, an old tube TV from the 90s, no minibar…

Palmer House is Alway Nice by Eric O via Insider Pages on 10/19/2011

Love older hotels and Palmer House wonderful that way. It is a real hotel. Went there the first time at nine years old and have been going back there since. You are close to everything including the best shopping, the elevated train, the…

New Year's Eve 2011 w/ Yelp, 103.5 Kiss FM, & Chicago Sun-ti by chicagonye via Citysearch on 11/14/2010

This is by far one of the best hotels I've stayed in. Service was superior and the location is the AMAZING. Walking distance from everything (shops, museums, theaters, etc) I am planning on staying at the hotel again this year for New…

Paris' House by Jill M via Insider Pages on 6/3/2010

We love staying here whenever we're in Chi-town. The last time we stayed here we were given a HUGE room -- it came with a large sitting area, two sleeping areas and two bathrooms. The Palmer is conveniently located in the "loop" and is…

Great place to stay in Chicago by YahtzeeGirl via Citysearch on 11/3/2009

We love to stay at the Palmer House, it has a great location in Chicago and all the times we have stayed there we have had nothing but great things to say. \r By far our favorite Chicago hotel!

Great, Beautiful, Historic Hotel with a Super Location!! by girlaudio via Citysearch on 11/4/2008

The Palmer House was a great choice for our vacation stay. The location was great. I have stayed at 3 other hotels and this was by far the best location. The staff was amazingly friendly. I can understand why people say the halls are…

Bad Customer Service!! by RKJ66 via Citysearch on 9/26/2008

From what you read on their website, one would expect at the minimal you will have good if not excellent customer service. Not really!!! I was first greeted by a "joker" - Ron, who tried to make fun of my last name. Then took 5 minutes of…

Best fitness center ever by SpiderellaofChicago via Citysearch on 9/7/2008

Wow...i am amazed ..the new fitness center at the Palmer House is by far the best in downtown area.Spa Chakra is delivering for Palmer House the following : State of the Art Precor equipment, Three interconnected levels of fitness area,…

Absolutely gorgeous! by maryjatkinson via Citysearch on 7/27/2008

Even though Palmer House was undergoing some construction affecting the outside of the building, the spa, and pool, this place was stunning and a wonderful place to stay. The lobby is simply breathtaking, and a fabulous place for…

Upscale hotel chain pampers business and leisure travelers with plentiful amenities and many of the comforts of home. by Cory Birkett via Citysearch on 7/7/2008

In Short
The first Hilton opened its doors back in 1919 in Cisco, Texas. Known for its commitment to hospitality, the popular luxury hotel has expanded to more than 500 locations worldwide. Standard room amenities include…

Amazing Hotel, Amazing Location, Awful view by IceMouse via Citysearch on 7/2/2008

We recently got to stay at the Palmer House for three nights. The hotel itself is beautiful, however they were undergoing a renovation so much of the ground floor was blocked off for construction, and much of the exterior was also boarded…

This classic Loop hotel has 19th-century charm and 21st-century service and amenities. by Contributor via Citysearch on 5/23/2008

A Chicago landmark and downtown mainstay, this hotel's elegance remains undimmed after more than a century of operation. The breathtaking lobby ceiling features oil paintings of figures from Greek mythology. In the 1,640 guest rooms and 83…

Great Hotel in the Middle of the Loop! by Exclusive1 via Citysearch on 4/21/2008

We stumbled upon the Palmer after a 'less than nice' experience at the Marriott, and were pleasantly surprised at what we found. \r \r My sisters and I were visiting Chicago on a girls weekend and we had a *great* time at this hotel. The…

I do not stay anywhere else in Chicago! by denke510 via Citysearch on 6/27/2007

I started going to Chicago with my Mother over 20 years ago and we always stayed in the Palmer House. It is so ornate and beautiful. When you walk up from the Monroe Street entrance, up the carpeted steps and turn that corner and are…

convient to theater location by ppeter54 via Citysearch on 11/17/2006

We stayed on the concierge level and the room was very large..Had 2 bathrooms which helped with 4 girls in the same room..The cont. breakfast and evening snacks was more than sufficient. Had plenty of hot food and very nicely done.…

Historic Beauty! by monicalang via Citysearch on 11/16/2006

The interior of this historic hotel is absolutely beautiful. Very Romantic ambiance. Good value too.

great common areas but the rooms? by bbirkholz via Citysearch on 10/31/2006

Great old hotel with about 1/2 of the rooms redone just hope you don't get one of the other half.\r \r I've had both, the rehabed ones are great the others are real old and warnout.

excellent staff, extremely clean room by sadieruns via Citysearch on 7/31/2006

My friend and I stayed here on a girl's weekend away and were pleasantly surprised. Perfect location for downtown, righ t next to the red line. The room was small, but cleand and the bed was super comfortable with good, clean bedding and 5…

worst customer service by nds219 via Citysearch on 7/6/2006

do not stay here if you want to get treated badly by the staff and management because they cannot own up to their own mistakes. the hotel screwed up on our reservation and then made us pay for it by not providing us with better…

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