Management and OperationsIdentify New Consumer NormsThe recession has changed how customers shop, possibly forever. Entrepreneur.com Management and Operations Resolving Employee Complaints Before They Hit the Internet The question is what to do about employee complaints about the workplace. It's more than a matter of damage control. Trying to repair the harm to internal morale, recruitment efforts, and corporate reputations after the fact is not as effective as preventing the damage in the first place. ManageSmarter.com Management and Operations [Read Full Article]

Management and Operations 21st Century Career Development and Its Implications for Learning and Development There has been a significant change between what career development means in the 21st century and what it meant when our parents' generation, or even when my fellow Boomers, entered the workforce. ManageSmarter.com Management and OperationsFirst Lady Michelle Obama Promotes Work/Life BalanceDuring her visit with 400 employees, Obama touched on an issue that has been central to her professional life—simultaneously managing the demands of home and the workplace. Workfor... [Read Full Article]

  Government, Politics and the Economy Work Visa Bill: A Threat to Outsourcers? There is a controversial "50/50" provision in the new Durbin-Grassley visa reform bill that could hurt Indian outsourcers but also save US jobs. BusinessWeek.com Bernanke: Long-Term Budget Deficits Threaten Financial Stability Fed Chairman Ben Bernanke warned that large US budget deficits are a threat to the nation's financial stability and that the government cannot continue to borrow at the current rate to finance the shortfall forever. Bloomberg.com Management, Taxe... [Read Full Article]

  Government and Economy Freddie Mac CFO Dies—Police Investigating Probable Suicide Freddie Mac Acting Chief Financial Officer David Kellermann, 41, was found dead early today in the basement of his home in a Washington suburb, police said. Bloomberg.com Lenders Still Cool Toward Small Business According to NFIB survey data, in March, fewer small businesses reported that their borrowing needs had been met during the previous three months than at any point since well before the recession began. USNews.com Management and Financial Issues... [Read Full Article]

  Government and Economy Mills: Small Business Aid is Coming During her Senate confirmation hearing, incoming Small Business Administration chief Karen Gordon Mills acknowledged the agency's troubles while maintaining that the SBA's problems are fixable. CNNMoney.com Report: Small Business Job Loss Up According to a new ADP National Employment Report, small companies are shedding jobs as fast, if not faster, than large firms, which is very unusual in recessions. WSJ.com [Read Full Article]

  Government and Economy Lenders Reject Obama Plan for Small Business President Obama's $15 billion initiative to spur small business lending has been rejected by every major provider of these kinds of loans. They say the plan simply will not work. WashingtonPost.com As SBA Guarantees More and More... ...fewer and fewer firms are borrowing. While the government measures may help some businesses, the rest are looking for great economic improvements before looking for loans. Kiplinger.com [Read Full Article]