Star Furniture - San Antonio

Reviews for Star Furniture - San Antonio

Star Furniture - San Antonio received an average rating of 2.32 out of 5 stars from 19 reviews.

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by Abram on 8/19/2021

 

by Amanda on 5/26/2021

 

by EnD on 4/7/2021

 

by Farquhar on 7/24/2021

 

by Winona on 6/5/2021

 

by Winona on 6/5/2021

 

by Amon on 9/20/2021

 

by Lina on 3/12/2021

 

by Lina on 3/12/2021

 

by Boston on 1/22/2021

 

by Boston on 1/22/2021

 

by Jehonathan on 5/9/2021

 

by Jehonathan on 5/9/2021

 

by Rhode on 8/25/2021

 

by Rhode on 8/25/2021

 

by Pema on 7/7/2021

 

by Quinton on 12/27/2020

 

by Quinton on 12/27/2020

 

by Brankica on 6/11/2021

 

My Review by theresep808414766 via Citysearch on 7/26/2013

BEWARE of their one year zero % financing. Star makes a contract with you that is "revolving" so you NEVER receive statements in the mail. You're expected to remember when the payment is due. Ohhh......and if you forget the payment? …

MS by Merrie B via Insider Pages on 6/17/2012

Fantastic!\r Just got a delivered three rooms of furniture. The entire shopping experience was excellent. My sale person was very attentive and professional, the delivery team was awsome. I highly recomend Star to everyone.

Never Again! by Teresa C via Insider Pages on 2/23/2012

I purchased the Brooke Ivory sofa, loveseat, and ottoman approximately a year ago. The sofa, which I am still paying on, is in really bad shape. I purchased the protection plan for the sofa only but have been now been told that it covers…

Star Furniture San Antonio by kpoutra via Citysearch on 7/22/2011

My experience at Star Furniture on DeZavala was good. I won't say super, but better than an experience with one of their competitors. The sales lady was only somewhat knowledgeable about the custom piece that we bought. She had to make…

Mrs. by Lori Z via Insider Pages on 3/27/2011

I just went to the Star Furniture off of I-10 today and have to say that I experienced the same feelings toward the sales staff as some others have. I'm sorry to say, I won't be back either. My daughter and I were both shopping so no one…

Stalker salesman by Kristina H via Insider Pages on 2/12/2011

I was shopping for a dining set. Upon entering the store there were about 10 sales people standing by the receptionist desk. All waiting to pounce on whomever reached the customer first. A gentlemen beat out the pack. I stated to him…

Nightmare delivery by Mary K via Insider Pages on 11/15/2010

Don't get fooled with brownnosing service at the store. Once you pay for your stuff (in my case two bedroom sets) you are on your own trying to get it without hits, dents and scratches. And if there was something that REALLY ticked me…

ARRIVED DAMAGED by Kevin D via Insider Pages on 10/20/2010

I bought a new queen size bed from Star Furniture. It showed up damaged. I was given the runaround on getting it replaced, and I had to basically scream at a manager to get them to send me a 2nd one. It too showed up with damage. No…

My personal experience with Star by Carol L via Insider Pages on 10/18/2010

I was reading the comments - wow! I bought a couch for my den aboutl years ago and it was in the discounted area. It had a chair to match. I chose just the couch and love it. I wish I could send a picture of it. It looks lovely and I…

Get off your high horses!!! by james B via Insider Pages on 4/20/2010

Dont you people have anything important to l3itch about?!?!? Its FURNITURE! And you wonder why customer service, sales, delivery, and anyone else that has to listen to you doesnt care. You actually took time out of your day to write a…

Total disappointment by Sharon W via Insider Pages on 4/7/2010

Don't get fooled by the service in the showroom! Once I committed to buy a bedroom set, it took forever to get it from the store. After a few headaches with Star, I concluded they just didn't care if they damaged the furniture during…

Star Furniture Custom Drapery Failure by Joe B via Insider Pages on 12/7/2009

I purchased custom window treatments from the San Antonio Store. I put over $6000 down and was to have delivery within a few weeks. This was in May. After a few weeks had gone by with no word, I went to the store. The designer told me…

Total Incompetence by Joe S via Insider Pages on 11/6/2009

Star Furniture = overpriced furniture carelessly delivered to your home incomplete, broken, marred, smashed, dented AND/OR scratched over an unacceptably period of time. The store manager won't care when you complain about their…

Didn't keep a promise by Jennifer T via Insider Pages on 3/8/2009

I fell in love with a blue sofa in their clearance center. I was told that I could buy the piece separately. I go back the next day to purchase it and am told that I have to buy two chairs with it - raising the cost to $1600. I am very…

Whats With all the Customer Bashing? by John R via Insider Pages on 11/7/2008

Just look at the argumentive banter going back and forth here. If a customer complains, then there is generally an underlying reason for it. Don't be looking to shift the blame elsewhere, see what you can to to keep the next guy from…

Let's Let the Sales Consultant Speak!! by S. S via Insider Pages on 9/22/2008

There are some pretty harsh words being said about Star Furniture, I find it hard to believe, but each person has a view. We are trained at Star to value every person that walks through the door as we would a member of our family. The…

The truth about Star Furniture by L G via Insider Pages on 5/28/2008

Now I'm writing with as much of 6 years of experience at Star Furniture. First off, Star does not MAKE the furniture, it comes from over seas and sales people have NO control over that! Second, furniture has to be stacked because of pissy…

Star = SCAM by Lance J via Insider Pages on 6/14/2007

Star Furniture in SA is completely UNSATISFACTORY...Let me explain: I'm writing as i had MUCH experience with STAR as a formal salesmen for Star for almost 1 year and I have a few pieces(which are completely worthless now). First: The…

Salespeople are Rude by Dawn H via Insider Pages on 2/13/2006

I have twice been in this store and both times I have found their salespeople to be rude. I haven't purchased anything here yet because of it. They have a huge selection but not really anything that I couldn't get anywhere else and…

Star Furniture DOESN'T Care About QUALITY ! by John H via Insider Pages on 12/20/2005

I special ordered 3 chairs from Star Furniture and the chairs were delivered about three weeks late. That is number one, they took much longer to make than promised. The MAIN Problem...The Quality of the chairs I bought is not as good as…