Management and Operations Ten Worst Communication Blunders of 2009 From a steady review of major news events, here are the ten worst communication blunders of 2009. BusinessKnowHow.com Management and OperationsProductivity Coach's Corner: Clear the Clutter, Create OpportunityThe following is a specific key to success in lightening the load on your body and mind. This is a practical activity, one you can do to reduce the unnecessary physical and psychological stress you may be carrying around right now. Wouldn't it be worth it to invest less than one half of an hour to regain some confidence and control? M... [Read Full Article]

Tips from September 17, 2009 The Small Business tips today discuss nonverbal communication by your body language. SMILE! A smile welcomes people to approach you, as well as show that you are friendly and eager to be at work. Crossing your arms is a defense mechanism & signals you are protecting & hiding yourself. Keep your arms at your side to greet. Know how to properly shake hands. Smile, make eye contact, meet hands in the middle, have a firm grip, & be confident. Have proper hygiene. Make sure you are clean before work and look presentable. Keep in mind: you are representing a business. Daily Overview: Body language is the silent language. You say just as much in how you act as you say with your words! Pay attention. [Read Full Article]